Frequently Asked Questions
Everything you need to know about your moon-inspired jewelry.
How do I find the moon phase for a specific date?
Our website features a built-in moon phase calculator. Simply enter your special date, and we will show you exactly how the moon appeared on that night so we can capture it in your jewelry.
Does Moonglow jewelry glow in the dark?
Yes! Our unique pendants are designed to absorb light during the day and emit a soft, ethereal glow in dark environments, mimicking the real moon.
What materials are used in your jewelry?
We use high-quality materials including sterling silver, stainless steel, and 14k gold plating. All our pieces are hypoallergenic and nickel-free to ensure comfort for sensitive skin.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the United States. International shipping times vary by location, usually ranging from 7-21 business days.
What is your return policy?
We want you to love your celestial piece. If you are not completely satisfied, you can return your unworn jewelry within 30 days of delivery for a full refund or exchange.
How should I care for my Moonglow jewelry?
To maintain the brilliance of your piece, avoid contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place and polish it gently with a soft microfiber cloth.